FAQs

Q Will I have to switch supplier(s)?
Q What if you cannot save our organisation money?
Q Can you assist with specification (e.g. computer hardware and software) and if so at what cost?
Q How much will this cost me though?
Q Do Business Head make money from this transaction on our behalf?
Q Will I receive an invoice for the products / services?
Q What about other products and services?


Q Will I have to switch supplier(s)?
A
Certainly not, the service we offer is for YOU – not sold to you. We review existing relationships, costs and SLA’s and then weigh this against your existing opinion of the supplier and our market knowledge.
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Q What if you cannot save our organisation money?
A
Firstly, well done you! This would be somewhat unusual; however in this unlikely event the worst case scenario you have an outlay of a small sum of money which in return has provided a professional report and peace of mind. Furthermore you will have found a business head for your organisation to assist in other matters and projects going forward.
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Q Can you assist with specification (e.g. computer hardware and software) and if so at what cost?
A
Certainly, we have arrangements in place with multiple suppliers and manufacturers so we can provide professional advice but more importantly remember we work for you and therefore costs are transparent at an agreed price above cost.
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Q How much will this cost me though?
A
There are a number of factors here, including what the equipment / service is and who from and the payment terms, e.g. cash / cheque with order will normally provide the most competitive price. Strict payment terms are an important part of the services we are able to provide.
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Q Do Business Head make money from this transaction on our behalf?
A
No, we are contracted to your company and our business model is based upon integrity, transparency and trust – making our money direct from you the customer. Therefore if we are able to garner any “commissions” these will be declared and shared!
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Q Will I receive an invoice for the products / services?
A
Yes you will from Business Head and/or one of our trusted suppliers, distributors or manufacturers and of course where appropriate it will be with VAT so you can account for this.
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Q What about other products and services?
A
We are more than happy to use our considerable skills and network of people to negotiate for any product or service on your behalf – as an honest firm this would normally mean a discussion between us to determine what you are looking to achieve and a decision between us as to how feasible we feel this is.
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